Last Updated: [March 10 2026]

At The Shining Rock, we value your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products.

1. Information We Collect

To fulfill your order and provide a great experience, we collect:

• Contact Info: Name, email address, and phone number.

• Shipping Info: Your physical delivery address.

• Payment Info: We use third-party processors Wix or PayPal, we do not store credit card information.

• Device Info: IP address, browser type, and "cookies" to help our store function properly.

2. How We Use Your Information

We don't sell your data to third parties. Period. We use your info strictly to:

• Process and ship your orders.

• Send order confirmations and tracking updates.

• Comply with Canadian tax laws (keeping records of sales).

• Send marketing emails (only if you explicitly opt-in).

• Payment Gateways: To process transactions.

• Courier Services: (e.g., Canada Post, FedEx) To deliver your package.

• Analytics: To understand how visitors use our site.

3. Your Rights (PIPEDA & Law 25)

As a Canadian consumer, you have the right to:

• Access: Ask what data we have about you.

• Correction: Ask us to fix inaccurate info.

• Deletion: Request that we delete your personal data (subject to legal record-keeping requirements).

• Withdrawal: Opt-out of marketing at any time.

4. Data Security and Storage

We use industry-standard encryption to protect your data. Please note that some of our service providers may store data on servers located outside of Canada (e.g., in the US). By using our site, you acknowledge this cross-border transfer.

5. Contact Us

If you have questions about your privacy or wish to make a formal request, please contact us at theshinigrockhome@gmail.com